Get in Touch
We're here to help with orders, returns, or any questions
Call Us
Mon-Sat, 10AM - 8PM
Email & WhatsApp
WhatsApp available
Visit Us
204 Commerce Hub, Linking Road
Bandra West, Mumbai 400050
Send Us a Message
Business Hours
Frequently Asked Questions
How long does delivery take?+
Standard delivery takes 3-5 business days for metro cities and 5-7 days for other locations. Express delivery (1-2 days) is available for select pincodes.
What is your return policy?+
We offer easy 7-day returns on most products. Items must be unused and in original packaging. Refunds are processed within 5-7 business days.
What payment methods do you accept?+
We accept UPI, credit/debit cards, net banking, wallets (Paytm, PhonePe, Google Pay), and Cash on Delivery (COD) across 500+ cities.
Is COD available in my area?+
COD is available in 500+ cities across India. Enter your pincode during checkout to check availability. A small COD charge of ₹40 may apply.
How can I track my order?+
Once shipped, you'll receive a tracking link via SMS and email. You can also track from your account dashboard or WhatsApp us with your order ID.
Do you offer bulk/wholesale pricing?+
Yes! For orders above 50 units, we offer special wholesale pricing. WhatsApp us or email wholesale@shopvista.in with your requirements.
Are all products genuine?+
Absolutely. Every product on ShopVista goes through our 5-point quality verification process. We source directly from manufacturers and trusted suppliers.
How do I contact customer support?+
You can reach us via WhatsApp (+91 98765 43210), email (hello@shopvista.in), or call us during business hours. Average response time: under 2 hours.